Privacy policy
Last updated: 5 October 2026
UniAbuja Keke lets people at the University of Abuja request a keke (tricycle) between campus stops. This page explains what the app keeps about you, who can see it, and how to get rid of it. We wrote it in plain language on purpose.
Who is responsible
The UniAbuja Keke project team runs this service. You can reach us through the campus transport office.
What we keep, and why
| What | Why | Who sees it |
|---|---|---|
| Your name, phone number and email | To create your account, sign you in, and let a driver and rider call each other about a trip. | You; the administrators. During a trip, the rider and driver see each other's name and phone number. |
| Your password | To sign you in. We never store the password itself, only a scrambled version that cannot be turned back into it. | Nobody. |
| Matric or staff number (optional) | Only if you choose to enter it. | You; the administrators. |
| For drivers: keke plate, keke body number, licence number | So the administrators can approve drivers and so riders can recognise the keke that is coming. | Administrators. Riders on a trip see the plate and body number, not the licence number. |
| For drivers: your phone's location while you are online | To match you with nearby riders and show riders where your keke is. | The rider you are driving; the administrators' live map. Not shared with anyone else. |
| Trips: pick-up and drop-off stops, times, fare, how it was paid, your rating and comment | To run the trip, show your history, work out driver earnings, and sort out disputes. | The rider, the driver and the administrators. |
| Wallet: top-ups and payments made from your wallet | To keep your balance correct. | You; the administrators. |
| Reports: SOS alerts, complaints, lost-item notes, with the text you write and a location | So the administrators can respond quickly and look into problems. | The administrators. |
| Technical logs: time, page requested and result for each request to our server | To keep the service secure and fix faults. These logs do not contain your messages or passwords. | The people who run the server. |
Your location
- Riders: the app does not read your phone's location. You choose your pick-up stop yourself. If you press SOS, the alert uses the keke's last known position.
- Drivers: the app asks for location permission, and only uses it while the app is open and you are switched Online. Go offline and it stops being sent. The last position stays on record until you delete your account or go online again.
Sharing a trip
A rider can choose Share trip to make a link. Anyone who has that link can see the driver's first name, the keke's plate, the route and trip status, and the keke's live position while the trip is going. It does not show your name or phone number. The link contains a long random code; only share it with people you trust. Deleting your account switches your old links off.
Other services that handle some of your data
- Paystack handles card and bank payments for wallet top-ups. You type your card details on Paystack's page, not ours; we never see or store them. Paystack's own privacy policy applies to that part.
- OpenStreetMap supplies the map pictures. Loading a map tile sends your device's IP address to their servers, as any map does.
- Our hosting provider runs the server and may keep standard connection logs, such as IP addresses, for security.
We do not sell your data, we show no adverts, and the app contains no advertising or analytics tools.
How long we keep things
- Your account details stay until you delete your account.
- When you delete your account, your name, phone, email, matric number, password and (for drivers) keke details are erased straight away. Past trips, wallet entries and safety reports stay, but without anything that identifies you, because we need them for drivers' earnings, accounting and safety. They show as "Deleted user".
- We keep a daily backup of the database for 14 days. Erased details disappear from the backups as they expire, within 14 days.
Deleting your account
You can do this yourself in the app: Menu → Account → Delete my account. If you cannot open the app, see how to ask us to delete it.
Your rights
You may ask what we hold about you, ask us to correct it, or ask us to delete it. Under the Nigeria Data Protection Act 2023 you also have the right to complain to the Nigeria Data Protection Commission. Write to the campus transport office and we will answer as soon as we can.
Security
The app only talks to our server over an encrypted (HTTPS) connection. Your sign-in is kept in your phone's secure storage (the iPhone Keychain or Android Keystore) and expires after a few days. No system is perfectly safe, so please use a password you do not use anywhere else.
Children
The app is for University of Abuja students, staff and campus keke drivers. It is not meant for children.
Changes
If we change this policy we will update the date at the top. If a change matters to you, for example if we start collecting something new, we will tell you in the app first.